Returns & Refunds

CANCELLATION

If you would like to cancel your order please Contact Us within 8 hours of placing your order.If you order has not already been processed we will cancel it for you and refund your money via your original payment method.

RETURNS

We offer a 30 day money back guarantee for all orders as long as they are not damaged through use. If you wish to return your item to us please Contact Us via the contact page, making sure to include your order number, name and email and the exact same as to why you are returning your item. Any unwanted items can be returned to us but please be aware you are responsible for costs of returning. 

All returns must be approved. In order to return an item you must obtain an RMA number. We will then provide you with instructions and the address in which to send your return.

Please note that orders that are ordered through the instalments plan will be subject to a 10% administrative fee.

MISSING, DAMAGED OR INCORRECT ITEMS

If you receive an order and there is something missing, damaged or incorrect then please Contact Us within 3 days or receiving your package. You will need to send us a photograph of the damage along with a photograph of the package and your order number/email.

All returns must be approved. In order to return an item you must obtain an RMA number. We will then provide you with instructions and theaddress in which to send your return.